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Process Executive Voice jobs | Cognizant jobs in Hyderabad Telangana India

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Process Executive – Voice Jobs

Hyderabad, Telangana, India
Online Analyst – Adv

Eligibility:

Graduate (Exclusion:

BE / BTech / MCA) or higher secondary degree or above will be applicable in geographical area

Responsibility:

Stakeholders / Business Management:

Center Support and manage customer product support for customers who call / chat or email in the support center.
Phone support (inbound and outbound calling) to international customers for voice processing.
The consumer has consumer products (tics nalitics, youtube etc.)
Teams for multiple clients and efficient on-time service delivery work closely with functional leads Define overall strategies and processes to increase efficiency and productivity in the process They work with the BD team to extend the duration of services and add new customers.
Create and manage risk and mitigation plans based on discussions with Stake Project stakeholders.
Accounts are used by account managers or in some cases through various applications to serve all customers without any intervention from the account manager.
Report to the manager about the performance status and any increase.
Web:

I agree to design and develop an Internet / Intranet web page that complies with the client’s requirements under TAT

Design:

Design client marketing pledges / presentations by following brand guidelines against accredited timelines and accuracy
Customer Relationship Management.
Provide information, educate customers to update trackers, update required applications and tools, and inform SMEs and TLs about new issues.
People / Team.
Sharing Contribute to and participate in knowledge sharing sessions.
Organize and contribute to organizational work.
Must have skills

Customer service
Employee Status: Full time employee

Shift: Day job

Travel: No.

Job Posting: April 03 2021

About Cognizant Jobs

Cognizant (Nasdaq-10: CTSH) is one of the world’s leading business services companies, transforming customer business, operating and technology models for the digital age. Our unique industry-based, consulting approach helps clients visualize, build and run more innovative and efficient businesses. Headquartered in the United States, Cognizant ranks 194th on the Fortune 500 and is consistently listed as one of the most admired companies in the world. Cognizant Client www. How to lead with digital on cognizant.com or follow us @cognizant.

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